Guidelines

Our process is super easy. Upload a photo of your pet and we take care of the rest! 

Just please follow these guidelines to ensure that your pet gets the most handsome-st and/or beautiful-est results.

  • Make sure that your pet is facing you when the picture is taken.
  • Make sure that the lighting is optimal. The lighting should be even. Overexposure or dim lighting will result in color differences and loss of details!
  • Please ensure that the quality of the photo is in a high resolution and not taken out of focus.

Overexposure occurs when there is harsh lighting such as when using flash or exposing your subject to direct sunlight when you are taking a photo. What will happen is that the highlights of the photo will basically be white and that will make it really hard for our illustrators to draw in the details of your pet.

To correct overexposure, avoid taking a picture of your pet in the sun are using flash. Find a spot with adequate lighting. Normal indoor lighting or being near a window should be more than enough.

Poor lighting occurs when there is not enough light in the room that you were trying to take the photo or you’re outside at night. This will also create a lack of details which also make it hard for our illustrators to work with.

To prevent poor lighting, take the photo in a well lit room. Do not use harsh lighting and you should be good to go!

A portrait is best when your pet is facing directly towards you at eye level when your pet is sitting or standing. The lighting should be even on both sides of your dogs face. 

Avoid taking a photo straight down to your pet as this will hinder certain details of your pet's face.

Pro Tip: Have your camera focus on the darkest point of your pet's face. This will increase the amount of details we will receive and the results will be more details for your pet’s portrait.

After you send us the photo, all you have to do is sit back relax and let us do the rest! Your poster should be ready in around 3 weeks from when you checkout.

If you need advice on choosing which photo is best, please feel free to reach out to us at care@perpetualpups.com